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Audicus’ Hearing Aids: What You Need To Know

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Best Membership Plan

Audicus,  direct-to-consumer hearing aid company, offers the best membership plan for hearing aid users. The company’s innovative membership plans start at $89 per month and include a pair of customized, FDA-approved digital hearing aids, unlimited support, insurance, and disposable supplies such as batteries and earwax guards. Audicus also offers four hearing aid models for purchase, including a discrete in-canal device.

This guide provides an in-depth look at the pros and cons of Audicus’ hearing aids, pricing for the membership plans and purchases, and details on each Audicus model. There’s also an overview of what real-world users are saying about Audicus and tips on who should consider signing up for an Audicus hearing aid membership plan.

Audicus' Pros and Cons

Pros

  • Low-Cost Membership Plans: With monthly prices starting at $89, Audicus’ all-inclusive hearing aid membership plans give consumers access to customized, digital hearing aids without a hefty up-front cost.
  • Audicus Care: The membership plans include Audicus Care, which provides subscribers with new hearing aid batteries, wax guards and replaceable domes every three months.
  • Four Hearing Aid Models: Audicus has four hearing aid models to choose from, including three behind-the-ear models and the Mini, a discrete, in-canal model.
  • Priced Per-Ear: Unlike some hearing aid companies that only offer hearing aids in pairs, with Audicus, consumers can order either a pair or a single hearing aid. This option is ideal for individuals who only need hearing support in one ear.
  • Free Lifetime Reprogramming: Audicus customers enjoy free lifetime reprogramming on their hearing aids.

Cons

  • Only Four Brick & Mortar Locations: Customers who cannot visit the Audicus clinics in Lone Tree, CO, Chicago, IL, or New York, NY must order their devices online.
  • Limited Selection: Three of the four Audicus models are behind-the-ear hearing aids, and the company only sells one completely in-canal device.
  • Optimized For Internet Users: While it’s possible to purchase an Audicus hearing aid or membership over the phone, all of the company’s services and resources are web-based. This means users who don’t have internet access can’t view the company’s instructional videos, take the online hearing test or use the video chat feature with Audicus’ support team.

Audicus' Pricing, Warranties and Return Policy

Audicus offers four hearing aid models. Three are behind-the-ear hearing aids, while the Mini is a completely-in-canal device. All Audicus hearing aids are backed by a 12-month manufacturer’s warranty that covers manufacturing defects.

Consumers can purchase an enhanced warranty called Audicus Protect that starts at $99.This 36-month subscription-based warranty must be purchased within 60 days of receipt of an Audicus device and covers unlimited repairs, unlimited cleaning and programming, and one-time loss replacement. A $150 copay will be charged per lost device, and a $50 copay may be applied if a returned device is damaged by the user.

Model Purchase Price Per Ear Monthly Membership Price
Mini $999 $109
Wave $699 $99
Spirit $1,199 $119
Omni $1,499 $159

Mini

Designed for those with mild to moderately severe hearing loss, the Mini is a small, in-the-canal hearing aid that sits inside the ear. Users simply tap on their ear to change the volume and program settings, and the replaceable ear domes come in a wide range of sizes to fit all users. It costs $999 to purchase a left-ear or right-ear hearing aid.

Features: 

  • Powered with standard disposable, size 10 hearing aid batteries
  • Available in beige, red or blue
  • No buttons or dials

The Mini is geared toward consumers who want a high-quality, in-canal hearing aid that’s easy to conceal and control.

Wave

Targeted toward tech-savvy individuals with mild to severe hearing loss, the Wave is a powerful behind-the-ear hearing aid that’s fully compatible with Audicus’ hearing aid app. Users can sync their Wave hearing aid with any Bluetooth-enabled Apple or Android smartphone to make phone calls, listen to music and stream online content. It costs $699 to purchase a left-ear or right-ear hearing aid.

Features: 

  • Bluetooth-enabled
  • Available in beige, black, gray or silver
  • Two directional microphones
  • Rechargeable batteries provide up to one week of power between charges

The Wave may be the right choice for individuals who want a robust, Bluetooth-enabled behind-the-ear hearing aid.

Spirit

The Spirit is a full-featured behind-the-ear hearing aid powered by built-in rechargeable batteries. Users can have their Spirit programmed and re-programmed remotely by an Audicus audiologist, eliminating the usual downtime needed for programming. It costs $1,199 to purchase a left-ear or right-ear hearing aid.

Features: 

  • Four case colors
  • Ten volume settings
  • Fully compatible with the Audicus hearing aid app
  • Bluetooth-enabled

The Spirit is designed for discerning users with mild to severe hearing loss who want a high-tech hearing aid that can be customized on-demand through an iOS or Android app.

Omni

The top-of-the-line hearing aid from Audicus, the Omni features adaptive-directional microphones that focus on the direction of incoming speech while blocking out background noise. The device provides Bluetooth connectivity, entertainment streaming, and remote adjustment. It costs $1,499 to purchase a left-ear or right-ear hearing aid.

Features: 

  • Four case colors
  • Remote adjustments
  • Bluetooth connectivity
  • Optional remote control and partner mic

The Omni is perfect for those who want the richest sound and clarity from their hearing aid and the latest technology and abilities from their device.

What Customers Are Saying

In general, Audicus customers report that they are very satisfied with their Audicus hearing aids, as well as the pre and post-sales support they’ve received through the company. One reviewer mentioned that they were able to get a pair of Bluetooth-enabled Audicus Wave hearing aids for a fraction of the cost of similar devices sold through their local brick-and-mortar hearing aid clinic.

Audicus is accredited by the Better Business Bureau, and one consumer complained about lengthy delays with Audicus’ return and repair process, which left them without a working hearing aid for an extended period of time. The company reviewed the complaint and resolved the issue by providing the customer with a full refund.

Who Should Consider Audicus's Hearing Aids

Audicus’ hearing aids are geared toward budget-conscious consumers who want a high-quality device backed by expert support.

New Hearing Aid Users

Audicus’ membership plans are ideal for consumers who are new to hearing aids and who aren’t sure if they’ll enjoy wearing one. With an Audicus membership, users receive a customized hearing aid at a relatively low cost, and the membership can be canceled at any time.

Hearing Aid Users Who Are On A Budget

With monthly prices starting at $89 per ear, the price of an Audicus membership is significantly lower than the price of purchasing a custom hearing aid, even if the consumer finances their purchase. This makes Audicus’ devices appealing to those who want to control their ongoing hearing care costs.