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Jabra Enhance Select Hearing Aids: What You Should Know

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Best Remote Care Program

Jabra Enhance is an online hearing aid company that offers the industry’s best remote care program. Jabra Enhance customers enjoy unlimited, on-demand access to the company’s team of audiologists for three years through its iOS and Android-compatible app.

This guide looks at the pros and cons of Jabra Enhance Select hearing aids, Jabra Enhance’s pricing and warranties, and the company’s return policies. There’s also information on Jabra Enhance’s 100-day money-back guarantee, a look at what reviewers are saying about Jabra Enhance, and an overview of Jabra Enhance Select hearing aid features.

Jabra Enhance Select's Pros and Cons

Pros

  • Bluetooth-enabled: Jabra Enhance Select hearing aids use Bluetooth technology to connect with the Jabra Enhance Select app, as well as other Jabra Enhance Bluetooth devices such as a wireless microphone and TV audio amplifier.
  • Multiple case colors: Unlike many other behind-the-ear hearing aids that only come in beige, Jabra Enhance Select hearing aids come in seven colors designed to match most hair colors.
  • Custom programming: Every Jabra Enhance Select hearing aid is programmed by an audiologist in order to optimize sound processing for each customer.
  • Robust after-sales service: Jabra Enhance customers enjoy unlimited access to the customer service and audiology team for 3 years.
  • 100-Day Money-Back Guarantee: Customers can return their Jabra Enhance Select hearing aids within 100 days of purchase to receive a full refund.

Cons

  • Only sold in pairs: Unlike many other hearing aid brands, Jabra Enhance Select hearing aids are only available in pairs.
  • Require compatible iOS or Android device: In order to use the Jabra Enhance Select app and access Jabra Enhance’s audiology support service, customers need to have a compatible smartphone or tablet with a high-speed data connection.

Accessories are expensive: Jabra Enhance sells a number of Bluetooth-enabled accessories such as a wireless microphone and extra charging case at prices ranging from $199 to $299, which can quickly increase final costs for consumers.

Jabra Enhance Select Pricing, Warranties and Return Policy

Jabra Enhance has three hearing aid models available with different power options. Users can select between two rechargeable devices, which are powered with a built-in, rechargeable battery, or the battery-powered option that uses disposable, size 312 hearing aid batteries.

Jabra Enhance Select hearing aids are sold in pairs. The rechargeable options costs $1,595-$1,995 while the battery-powered option, which includes a one-year supply of batteries, costs $1,195. Monthly financing is available through Bread, with interest rates ranging from 0% to 29.99%, depending on the customer’s credit rating.

Customers can return their Jabra Enhance Select hearing aids within 100 days of purchase for a full refund under Jabra Enhance’s 100-day, money-back guarantee. Jabra Enhance’s hearing aids are also backed by a three-year, non-extendable warranty that covers any manufacturing defects. The warranty also covers loss and damage, including theft, for 36 months following purchase. Users are charged a deductible for any loss or damage claims, and only one claim per customer is allowed under this clause.

How Jabra Enhance Select Hearing Aids Work

Jabra Enhance Select hearing aids are Bluetooth-enabled, behind-the-ear digital devices. A small, lightweight case sits behind the ear and contains a digital sound processor and battery that connects to the in-ear mold via a clear tube. The case is available in seven colors, so customers who want to conceal their device can select a color that’s close to the color of their hair.

Jabra Enhance’s sound processor is equipped with 12 channels that audiologists program according to the results of the customer’s free online hearing test or audiology report. This provides users with a customized hearing aid that’s fine-tuned to their specific needs and sound preferences.

To use the Jabra Enhance Select app, which includes features such as user-adjustable sound profiles and access to on-demand virtual consultations with Jabra Enhance’s audiologists, customers need to have an Android device running Android OS 10 or later. Jabra Enhance Select hearing aids are also compatible with all late-model Apple smartphones and tablets.

What really sets Jabra Enhance apart from other hearing aid companies is the three-year aftercare service. This virtual customer service feature works through the Jabra Enhance Select app, and gives Jabra Enhance users on-demand access to Jabra Enhance’s team of care specialists and audiologists through video conferencing. Jabra Enhance’s audiologists can answer any questions users might have, troubleshoot issues, and even adjust the sound profiles on each Jabra Enhance hearing aid so that users don’t need to visit an audiology clinic for adjustments to their hearing aids.

Enhance Select 50

Enhance Select 50 hearing aids are powered by standard size 312 hearing aid batteries, which are widely available at drugstores. The company ships these hearing aids with a one-year supply of batteries.

Enhance Select 100 and Enhance Select 200

The Enhance Select 100 and Enhance Select 200 are rechargeable hearing aids powered by a built-in battery and rated to last up to 30 hours between charges. To fully recharge the batteries, users simply place their hearing aids in the included charging case for 3 hours; a 30-minute charge adds about 8 hours of power. The charging case is also equipped with a built-in battery that can provide enough power for three full charging cycles.

What Customers Are Saying

Jabra Enhance customers say that they’re happy with the sound quality, comfort and discrete design of the hearing aids. Reviewers also report that the Remote Care service, which includes on-demand virtual appointments with audiologists, is exceptionally helpful.

Users appreciate the fact that their Bluetooth-enabled hearing aids can work as a Bluetooth headset, making it easy to enjoy clear phone conversations.

One reviewer points out that Jabra Enhance devices aren’t ideal for everyone, as these hearing aids don’t provide the right level of audio enhancement for those living with severe hearing loss. Another emphasized that Jabra Enhance hearing aids require the use of a compatible Android or iOS device, which excludes individuals who don’t own a smartphone or tablet, or who aren’t comfortable navigating the Jabra Enhance app.

Who Should Consider Jabra Enhance Select Hearing Aids

Jabra Enhance Select hearing aids are geared towards tech-savvy consumers who have mild to moderate hearing loss. Because Jabra Enhance devices are designed to work in conjunction with the company’s app, users need to own a compatible iOS or Android smartphone or tablet.

Consumers Who Want a Discreet Hearing Aid

Jabra Enhance’s hearing aids come in seven unique colors that match a wide range of hair colors including grey, light and medium blonde, and black. This makes Jabra Enhance devices ideal for consumers who prefer a discreet hearing aid that can be easily concealed under their hair.

Consumers Who Want Ongoing Hearing Care

Another unique feature of Jabra Enhance’s hearing aids is that each set includes three years of on-demand virtual access to Jabra Enhance’s team of audiologists. Users can video chat with an audiologist through the Jabra Enhance Select app, and the audiologist can make remote, real-time adjustments to the sound profile of the hearing aids in order to optimize performance.