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Oticon’s Hearing Aids: What You Should Know

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Best Hearing Aids for Internet-based Connectivity

Oticon hearing aids are ranked as the best for internet-based connectivity. This groundbreaking multinational company pioneered the use of If This Then That technology to enable smart connectivity, adjust audio settings based on GPS location and even change audio programs via voice commands.

This guide examines the pros and cons of Oticon’s hearing aids, the company’s warranty and return policies and an overview of Oticon devices. There’s also a summary of what Oticon users have to say about their Oticon hearing aids.

Oticon's Pros and Cons

Pros

  • Variety: Oticon has over 30 unique models to choose from, including pediatric models
  • Solutions for One-Sided Deafness: Oticon offers an innovative hearing aid system for individuals with one-sided deafness
  • Multiple Styles: Oticon sells a variety of behind-the-ear and discrete in-canal hearing aids
  • Easy to Conceal: Oticon’s behind-the-ear hearing aid cases come in a wide range of colors designed to blend with most skin tones and hair colors
  • Exceptional Sound Quality: Oticon hearing aids are equipped with multi-directional microphones to maximize sound capture in complex environments
  • Oticon App: Most Oticon hearing aids can be customized using Oticon’s iOS and Android-compatible app, and many styles are Bluetooth-enabled and can be linked to public telecoil systems

Cons

  • Pricing Not Disclosed: Oticon hearing aids are sold online through licensed hearing clinics, which means consumers need to consult with a dealer to find out the cost of an Oticon device
  • Warranty Isn’t Standardized: Oticon’s warranty varies depending on where the customer purchases their Oticon device, and individual Oticon dealers are free to set their own pricing on extended warranties
  • No Standard Trial Period: Unlike many online hearing aid companies, Oticon’s trial period is largely based on state consumer laws, which range from no trial period up to 45 days

Oticon's Pricing, Warranties and Return Policy

Warranties

Oticon hearing aids are covered by a standard 12-month international warranty that is activated on the day the consumer takes possession of their device.

This warranty is limited to issues related to manufacturing defects only, and all Oticon accessories, including items such as earpieces and tubing that come with the hearing aid, are excluded. Also excluded is any damage caused by misuse, over-use, accidents, exposure to water or corrosive elements and repairs made by anyone other than an authorized Oticon repair center.

Return Policy

Oticon does not offer a standard trial period nor a standard return policy. Trial periods and return policies vary depending on the consumer protection laws in the state where the device is purchased and the policies of each Oticon dealer.

How Oticon's Hearing Aids Work

More miniRITE R

The More miniRITE R is a small, behind-the-ear style hearing aid equipped with a sophisticated sound processor designed to deliver the information the brain needs to process sounds accurately.

Features:

  • Eight case colors
  • Bluetooth-enabled
  • Double push-button controls volume and program selection
  • Built-in rechargeable battery
  • Telecoil works with public hearing loop systems in theaters, schools and auditoriums
  • Fully charged within 3 hours

Opn S miniRITE

Designed for seamless integration with iOS devices such as the iPhone, the Opn S miniRITE is a behind-the-ear hearing aid geared towards those with mild to severe hearing loss.

Features: 

  • Seven case colors
  • Simple push-button control for volume and audio settings
  • Bluetooth enabled
  • 360-degree microphone
  • Compatible with Oticon TV Adapter to stream audio directly from TV into hearing aids

Xceed

Specifically designed to meet the needs of those with severe-to-profound hearing loss, the Xceed is a powerful, behind-the-ear hearing aid.

Features: 

  • Innovative sound processing eliminates feedback and whistling
  • Bluetooth enabled
  • 360-degree microphone
  • Compatible with Oticon ON App
  • Powered by either a built-in rechargeable battery or a user-replaceable standard hearing aid battery
  • Seven case colors designed to match a wide range of skin tones and hair colors

CROS

The CROS is an innovative hearing system engineered to enhance sound processing for those living with single-sided deafness. This two-part system consists of a behind-the-ear style transmitter worn in the unaffected ear and a hearing aid worn in the poor ear. Using near-field magnetic induction (NFMI) sound transmission technology, sounds are picked up by the transmitter and sent to the hearing aid, making it much easier for users to participate in conversations, enjoy music and navigate day-to-day interactions.

Features:

  • Unique two-part hearing system for individuals with one-sided hearing loss or deafness
  • Cases available in seven neutral colors
  • Equipped with Oticon’s OpenSound Navigator technology to reduce background noise and balance sound levels

Ruby

Designed for those with moderate to severe hearing loss, the Ruby line of hearing aids deliver superior sound clarity and easy connectivity.

Features: 

  • Behind-the-ear style
  • Five case colors
  • Available with either a built-in rechargeable battery or a user-replaceable standard hearing aid battery
  • Bluetooth enabled for connectivity with a wide range of devices, including smartphones, tablets and televisions

Siya

The Siya is the only in-the-ear hearing aid offered by Oticon. This device is available in five unique custom styles powered by a standard hearing aid battery.

Features: 

  • In-the-ear hearing aid
  • Bluetooth-enabled for wireless connectivity with compatible devices
  • Advanced noise cancellation technology

What Customers Are Saying

In general, Oticon customers are very happy with their hearing aids, and users are especially impressed with the advanced features such as the GPS lost device locator. One user reported the “find my hearing aid” feature allowed them to quickly track down their lost hearing aid in a busy grocery store, saving them the high cost of replacing their device.

Many reviewers say that they’ve owned their Oticon hearing aid for a number of years and that their devices have been reliable, delivered exceptional performance and have been easy to maintain. A few owners say that they have struggled to use the Bluetooth feature on their Oticon hearing aids and that the devices frequently drop their wireless connection without warning.

Who Should Consider Oticon's Hearing Aids

Oticon offers a wide range of high-quality, customizable hearing aids for those living with mild to profound hearing loss.

Consumers Who Like to Make Purchases In-Person

Because Oticon hearing aids are only sold through authorized hearing professionals, Oticon devices may be a good option for individuals who prefer to deal with a brick-and-mortar hearing aid retailer rather than an online seller.

Consumers Seeking an Internet-Connected Hearing Aid

Oticon’s high-tech hearing aids are equipped with several advanced features and settings that aren’t available on many other hearing aids. This makes Oticon hearing aids appealing to consumers who want a device that makes the most of “smart” technology that works in conjunction with their iOS or Android smartphone or tablet.

Consumers With One-Sided Deafness

Oticon is one of the few hearing aid companies to make a unilateral hearing system, the CROS, which is specifically designed for individuals living with one-sided deafness.