ReSound’s Hearing Aids: What You Should Know

Best for Profound Hearing Loss

There are many hearing aid manufacturers, and each one has several models with different features. When people are considering the right hearing devices for their needs, it can be overwhelming to find the right fit. ReSound hearing aids are best for people who have profound hearing loss, using powerful technology to restore much of the user’s ability to hear. Newer models also offer Android- and iPhone-compatible apps to control the device and Bluetooth capabilities to allow users to connect Bluetooth-enabled devices directly to the hearing aids. 

In this guide, we cover the features of ReSound models and pricing and the company’s return policies and warranty information. We also include a list of ReSound pros and cons, reviews from ReSound users and an in-depth look at how these devices work. 

ReSound's Pros and Cons

Pros

• Customized fit and design. Many of the hearing aids are pre-adjusted by a hearing specialist, although users may wish to have a follow-up appointment with an audiologist to fine-tune the devices to their particular needs. 
• Multidirectional sound capabilities. ReSound’s Binaural Directionality III technology allows users to better pinpoint where the sound is coming from, which both enhances the overall experience and makes it safer for users to wear when driving or walking along a city street. 
• ReSound Smart Fit app. Users can download the app to their phone or another mobile device and adjust the sensitivity of the device through the app. This app also integrates with telehealth operations, which allows treatment from the comfort of the wearer’s home. 
• Tinnitus relief. The ReSound Relief app helps ease the sensations associated with tinnitus. It allows users to create different soundscapes to help train the brain to reduce its focus on tinnitus. 
• Utilizes advanced technology and Bluetooth compatibility. The apps allow users to connect to Bluetooth devices, including home speakers, vehicles, computers and smartphones, and stream the sound directly into the hearing aids. The ReSound Relief app also lets users create soundscapes for meditation or sleep.

Cons

• Cannot be ordered online. ReSound devices are sold through a network of dealers, and customers cannot order the complete product through websites. Instead, the hearing aid requires custom fitting. 
• Must be purchased through authorized dealers. Many customers may wish to purchase hearing aids directly from the manufacturer, which can help keep costs down, and avoid going through the authorized dealer. 

ReSound's Pricing, Warranties and Return Policy

ReSound hearing aids are sold through third-party vendors and not straight from the manufacturer. Devices vary in price according to the features of each one, and different dealers may offer reduced prices on certain models. Returns of devices should be made through the initial retailer where the device was purchased and only by the authorized user. 

ReSound GN’s warranty only covers devices purchased through an authorized dealer and will only cover defects caused by the manufacturer. Consumers who note damage to the hearing aid should contact the retailer where they purchased the devices. The warranty period lasts from one to four years, depending on the model. Individual retailers may also choose to extend their own warranties, although this will vary by company. 

How ReSound's Hearing Aids Work

LiNX Quattro

The LiNX Quattro is the premier ReSound model, with plenty of advanced features for complete customization and an enhanced hearing experience. The device uses state-of-the-art computing and a long-lasting battery, plus significant sound isolation capabilities. LiNX Quattro has a clear, rich sound profile, with a range of 116dB SPL and an expanded bandwidth frequency of 9.5kHz, higher than many other types of devices. It comes in multiple styles and customizations, such as the Mic-in-Helix (MIH) feature, which provides sound localization, increased wind noise reduction and enhanced speech recognition, including own-voice perception. 

Features:

• Rechargeable lithium batteries
• Portable recharging case
• Bluetooth capable
• Wind and noise reduction
• Physical volume button
• Sound adjusts to different environments
• Tinnitus therapy

ReSound ONE

The ReSound ONE is another newer hearing aid, one that takes some of the technology from the LiNX Quattro plus the software and easy-to-use app from the ReSound Smart 3D™. This is the latest in a long line of successful LiNX hearing aids, starting with the industry’s first Made for Apple hearing aid in 2013. One improved feature is the Microphone & Receiver-In-Ear (M&RIE), which places a microphone inside the ear to improve clarity and reduce wind noise. 

ReSound’s Spatial Sense and Binaural Directionality III technologies allow wearers to hear sounds from all directions with exceptional clarity and recognize speech in just about any kind of environment. It has noise reduction capabilities, allowing users to more accurately identify where sounds are coming from and enjoy clarity without hearing muffled sensations. The ONE also works as wireless headphones using Made for Apple functionality and, through an Android accessory, compatibility with Android devices. Wearers can stream audio through mobile devices, home speakers and their vehicles.

Features: 

• Both behind the ear and in-ear models
• Six custom fit options
• Smart 3D app 
• Binaural beamforming directionality (“Ultra Focus”) 

Enzo Q

The Enzo Q is the next iteration of the Enzo model of ReSound devices, and it’s the model specifically designed for individuals with profound hearing loss. It’s an enhanced update to the Enzo3D model, one of the tiniest hearing aids on the market. It comes with added features, including ReSound’s Binaural Directionality III, which allows users to better locate and identify sounds, advanced feedback reduction and some of the most powerful sound amplification on the market. Enzo Q can also communicate with mobile devices using an Android accessory or the Made for Apple functionality. 

Features:

• Behind the ear fit
• 12 days of battery life, even when streaming
• Available in 10 colors
• Bluetooth enabled
• Wind and noise reduction
• Auto-adjusting to changing environments

ReSound Key

ReSound Key uses an advanced chip platform and the most current wireless technology to allow users to pair the hearing aids with different accessories to create a highly individualized hearing experience. The models are designed with varying degrees of sensitivity and power, so users with anything from mild to profound hearing loss can enjoy the most natural hearing experience possible. The hearing aids are equipped to partner with Apple and Android devices, so users can stream audio directly into the hearing aid and use their phone or tablet to adjust the hearing aid settings according to their current environment. 

• Rechargeable receiver in-ear (RIE) design
• Custom hearing aids
• Behind the ear (BTE) options
• Desktop charger

What Customers Are Saying

Users rave about the ability to control their ReSound hearing aids using an app on their phones. The greater customization allows users to hear their own footsteps, birds and the wind outside or whispers inside. The noise-canceling function and the ability to change the sound settings let users focus on their companions when in crowded environments. Users can also customize the settings of each hearing aid, allowing both the “better” ear and the one with reduced capability to perceive sound equally well. 

However, some users have expressed their displeasure with customer support and assistance, although this can vary depending on the seller. In addition to spotty customer service, some users also report having difficulties with the fit of their devices. 

Who Should Consider ReSound's Hearing Aids

ReSound hearing aids are more expensive than other models, but the enhanced features and customization allow users to experience more natural hearing.

Consumers With Profound Hearing Loss

ReSound creates devices with extreme sensitivity, ideal for users with profound hearing loss.

Consumers Who Desire Industry-Leading Technology

The apps for the devices allow users to completely customize their hearing experience, adjusting the clarity and perception according to their location. Plus, the Bluetooth capabilities let users stream directly into the hearing aids so they may enjoy music, movies and podcasts without the need for headphones. Plus, when the devices are linked into their vehicle, users can hear their navigation app clearly when driving.