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Best Sound Processing
Widex is a Denmark-based company that makes the best sound processing hearing aids. Widex has been specializing in the development of hearing aids since 1956. While most devices offer processing speeds ranging from 5 to 8 milliseconds, Widex’s innovative Puresound can process sounds in just 0.5 milliseconds. This faster speed delivers a barely noticeable delay, which provides a more natural hearing experience.
This guide covers additional facts about Widex hearing aids as well as pricing and warranty information. It also includes customer reviews, a list of pros and cons and a detailed look as to how various Widex hearing aid models work.
Widex's Pros and Cons
Pros
- SoundSense: Widex was the first hearing aid company to use this type of smart technology in its hearing aids. SoundSense has the capability to predict and remember hearing aid settings for various situations, which allows seniors to fully customize their hearing aids to the point where they will automatically adjust to different situations based on their preferences.
- Dedicated Apps: Widex offers a dedicated app platform for each line of hearing aids it offers, including Moment, Evoke, Beyond and Unique. Its hearing aids are also compatible with other in-house and third-party apps, such as TV Play, COM-DEX, Tonelink and ZenTones.
- Free Trial: Those struggling with hearing loss issues are eligible for a free hearing evaluation and trial period when considering purchasing Widex hearing aids. The exact length of this trial period varies from location to location. It’s best to ask your specific hearing aid provider for specific details.
- Rechargeable Battery: The Moment line of Widex hearing aids comes with a rechargeable lithium battery, which avoids the need to purchase replacement batteries.
Cons
- Only Sold Offline: Widex hearing aids are only sold offline, typically at an audiologist’s office. Additionally, you must purchase your Widex hearing aids from an authorized dealer to qualify for the manufacturer warranty.
- Limited Pricing Information: There is limited pricing information available online for Widex hearing aids. However, most estimates show that these prices range from $3,500 to $4,000 for a pair of hearing aids.
Widex's Pricing, Warranties and Return Policy
Pricing
|
Model |
Starting price (single) |
Starting price (pair) |
|---|---|---|
|
Evoke Fashion Mini |
$1,750 |
$3,500 |
|
Moment mRIC R D |
$2,000 |
$4,000 |
|
Evoke CIC Micro |
$1,750 |
$3,500 |
Warranties
Widex offers warranties on all hearing aid models, provided that it was purchased through an authorized dealer. Models bought online or from unauthorized sellers come with no manufacturer warranty. Warranty details, such as length and coverage, vary from model to model, but most types of damages are covered.
Extended warranties are also available for an additional price. Authorized dealers can provide more detailed warranty information.
Return Policy
Return policies and trial period lengths vary between dealers. Widex does allow customers to test its hearing aids with a no-obligation hearing evaluation and trial period before deciding whether to keep or return the product.
How Widex's Hearing Aids Work
Evoke Fashion Mini
The Evoke Fashion Mini was Widex’s first model to include its innovative SoundSense technology. Seniors can use button controls to select sound preferences or allow the hearing aid to automatically adjust to sound conditions. This is one of the smallest behind-the-ear models offered by Widex to provide a more comfortable and discreet fit. All hearing aids are audiologist programmed and available at four performance level options, making the Evoke Fashion Mini ideal for those struggling with mild to severe hearing loss.
Features:
- Puresound technology
- Fluid Sound Analyzer
- Zen fractal technology to help with tinnitus issues
- Access to dedicated Widex Evoke app
- Bluetooth integration
- Directional microphone
- 312 battery installed
- Compatible with DEX accessories, including assisted living devices
- Trial period, warranty and extended warranties are available
Cleaning:
The Widex Evoke Fashion Mini should be cleaned daily using a dry, soft cloth. If the hearing aids do get wet, they should be dried out immediately by using the air-dry method or a specialized humidifier, such as the Widex Dry-Go.
Moment mRIC R D
The Widex Moment mRIC R D is the smallest receiver-over-canal hearing aid model on the market. It also has a convenient rechargeable lithium-ion battery that can be recharged using a specialized charger with thin, discreet wires. As with most Widex models, the Moment mRIC R D comes in four performance levels, making it ideal for those with all levels of hearing loss issues.
Features:
- Puresound technology
- Rechargeable lithium-ion battery
- Audiologist programmed
- Access to dedicated Moment app
- Bluetooth integration
- Compatible with DEX accessories, including assisted living devices
- Noise and wind reduction technology
- Directional microphone
- RT speech enhancement
- Zen fractal technology to help with tinnitus issues
Cleaning:
The Widex Moment mRIC R D is specifically designed to minimize the risk of water and moisture exposure. However, if the hearing aid does become wet, it’s important to dry it out as quickly as possible. Additionally, the hearing aids should be cleaned with a clean, soft cloth at least once a day.
Evoke CIC Micro
The Evoke CIC Micro is one of the smallest completely-in-canal hearing aid models on the market. In fact, it’s up to 30% smaller than other types of CIC hearing aids. Despite its small size, the Evoke CIC Micro is still equipped with Widex’s revolutionary SoundSense technology that allows users to completely customize their hearing aid. Once these customizations are set in place, the hearing aid will automatically adjust to the users’ set preferences based on sound conditions. The CIC Micro comes in four performance levels, which makes it ideal for those suffering from mild hearing loss as well as those with more severe hearing loss issues.
Features:
- PureSound technology
- Fluid Sound Analyzer
- Access to dedicated Evoke app
- Bluetooth compatible through CALL-DEX accessory
- Audiologist programmed
- Noise reduction technology
- 105-hour battery life
- Multiple color options available
Cleaning:
Seniors should use a clean, soft cloth to wipe down their hearing aids daily to remove unwanted debris that could hinder hearing capabilities. If a hearing aid gets wet through direct water or moisture, it should be thoroughly dried immediately. A specialized humidifier, such as the Widex Dry-Go, can be used if desired.
What Customers Are Saying
Widex hearing aids generally have higher than average satisfaction rates among customers. The most common feature customers like is the ability to connect these hearing aids with their cell phone and TV Play. Although, several customers stated that they had to complete multiple updates before the connection with these devices worked properly.
Customers also are pleased with the sound quality and clarity the Widex hearing aids offer. One reviewer detailed her difficulty with tinnitus that impeded her ability to distinguish sounds and her enjoyment that her Widex hearing aid helped with this issue. Some customers did think Widex had higher prices than some of the competitors, but most thought the extra costs were reasonable and well worth it.
Who Should Consider Widex's Hearing Aids
Widex hearing aids are at the higher end of the pricing scale and are ideal for consumers looking for added features and capabilities. The company offers hearing aids in four strength levels, including 110, 220, 330 and 440, making them ideal for consumers with mild to severe hearing loss issues.
Consumers Who Want Customizable Hearing Aids
Widex’s unique SoundSense technology allows for full customization of its Evoke line of hearing aids. This technology can not only predict which sound setting is ideal for various situations, but it can remember the users’ preferences.
Consumers Who Want to Connect Hearing Aids to Phone and TV
Most Widex hearing aid models are fully compatible with both Apple and Android smartphones and TV Play. Once connected, users can hear cell phone conversations, music, games and TV right through their hearing aids.