What You Should Know About The Windsor at Ortega
The Windsor at Ortega is a senior living community that provides personal care services in a warm and comforting environment. The residents wear waterproof emergency pendants, and the apartments are fitted with call buttons that include a speaker response to enable communication with staff members. A team of highly trained caregiving staff is available 24/7 to provide assistance to residents as required. There is a licensed nurse on the staff who monitors the health of residents by conducting daily wellness checks. Physical and occupational therapy services are offered on-site. Three nutritious meals are served restaurant-style in the dining room and snacks are available throughout the day. Activities on the daily calendar may include religious services, outings to local attractions and restaurants, movie nights, bingo, exercise classes and book clubs. Scheduled transportation is provided to shopping centers and appointments.
What The Windsor at Ortega Offers
- Pet Therapy
- Pets Allowed
- Room Service
State Licenses: 12509
AssistedLiving.org only refers families to appropriately licensed facilities.
What Residents Are Saying
4.41 out of 5
Reviews gathered from around the web
Average of 42 reviews
Family members are impressed by the wonderful staff and well-maintained facility with one reviewer saying, "It is a safe environment that has a bright, fresh and beautiful interior that looks…
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Map of The Windsor at Ortega
Services & Amenities
The Windsor at Ortega offers services and activities to help residents thrive and build meaningful connections.
FAQ About Manor Lake Assisted Living & Memory Care
Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
The Windsor at Ortega is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.
Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.
The Windsor at Ortega offers scheduled transportation via shuttle buses for our assisted living resident’s convenience. The Windsor at Ortega is equipped with a porte-cochere for the convenience and safety of all residents.
The Windsor at Ortega offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.
Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.
The Windsor at Ortega publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.
Staff-to-resident ratio will fluctuate depending on the number of residents.
Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.
Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
Staff-to-resident ratio will fluctuate depending on the number of residents.
When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.
Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.
Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.
A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.
Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.
The Windsor at Ortega is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.