What You Should Know About Heritage Elm Grove
Heritage Elm Grove is a senior living community that helps residents maintain their independence throughout their golden years. It offers assisted living, enhanced assisted living and memory care services in an apartment-style living environment. The community is located in Elm Grove, Wisconsin, a small town that Business Insider called the best suburb in the United States in 2014, near Interstate 94, Underwood Creek Bike Trail and the Milwaukee County Zoo. Thanks to its full-time activity director, Heritage Elm Grove's life enrichment calendar is filled with daily exercise opportunities such as stretching sessions and walking clubs. It also offers loads of social and recreational activities as well, including seasonal cooking projects, religious services, on-campus live music events, intergenerational activities, current news discussions and community outings. Physical, occupational and speech therapy are also available.
What Heritage Elm Grove Offers
- Pet Therapy
- Pets Allowed
- Room Service
State Licenses: 15092
AssistedLiving.org only refers families to appropriately licensed facilities.
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What Residents Are Saying
3.92 out of 5 stars
Reviews gathered from around the web
Average of 81 reviews
Family members note that Heritage Elm Grove has a vibrant atmosphere. One current resident's relative says, "My dad is now in Heritage Elm Grove. We chose Heritage Elm Grove because…
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Speak with a Senior Living expert
We partnered with Caring.com’s Family Advisors to provide custom advice on finding the best assisted living communities for your needs at no cost to you.
Welcome back!
It looks like we already have your info. If you still need assistance,
please call (888) 307-1103
Map of Heritage Elm Grove
Services & Amenities
Heritage Elm Grove offers services and activities to help residents thrive and build meaningful connections.
FAQ About Manor Lake Assisted Living & Memory Care
The residents at Heritage Elm Grove love to stay active! We have a very robust Life Enrichment Program which keeps all of the residents connected, happy, and moving! The average age of residents throughout the community is about 78 years old, however, we have ages all over the map. All residents are above the age of 55.
We offer a variety of fun and interesting activities in order to enrich the lives of our residents. We encourage all of our residents to be out-and-about and get involved! Our most popular activities include but are not limited to: BINGO, Exercise, Glee Club, Community Outings, Live Entertainment, Happy Hour, Spa Services, Gardening, and many more!
Heritage Elm Grove is located right in the heart of Downtown Elm Grove! We are near Sendik's, Sunset Playhouse, the Post Office, local boutiques, Elm Grove Park, and a resident favorite, Fazio's Chocolates! Our community is also a short drive to Brookfield Square Mall, The Milwaukee County Zoo, Target and other local establishments.
Heritage Elm Grove does have a van that is used for scheduled Life Enrichment outings. Though we do not provide transportation to personal appointments, we are always happy to assist in arranging transportation through local outsourced transportation companies.
Heritage Elm Grove has worked hard to ensure that all residents have an exceptional dining experience! All culinary staff are required to participate in continuing education courses throughout their employment. The culinary staff are also Serve-Safe Certified. We are staffed with an Executive Chef who oversees the entire culinary experience, Cooks, and Dietary Aides. The menu has a wide variety of selections and is never the same day-to-day! Please note, we are also able to accommodate special diet textures, requests, and restrictions.
The safety of our Residents and Staff is our top priority here at Heritage Elm Grove! Each resident is given a Call Pendant in which they press in order to ask for assistance from our 24 hour Care Staff. Our current average Call Light wait time is 3 minutes, and this is tracked daily by management to ensure timely response. Heritage Elm Grove also has a secure lobby after hours, and is staffed with a Concierge seven days a week for extra oversight and assistance!
Communication is KEY here at Heritage Elm Grove! Our leadership team and care staff know how important it is to communicate with our residents and their loved-ones in order to ensure that everyone is up to date on current needs, and care. We are able to update you in the way that you would most prefer. We can initiate phone calls, email updates, care conferences, FaceTime and other Virtual visits. Residents have the option of signing up for our Physician Service through Bluestone. If a resident is signed up for services through Bluestone, the resident and their family also have access the the Portal for real-time updates.
Our staffing ratio is typically about 1:8 . This changes based on census and acuity as we want to ensure that staffing is always appropriate based on the needs of our residents. Care staff is here 24 hours a day, and our average call light wait time is exceptional at an average of only 3 minutes.
We are a pet-friendly community here at Heritage Elm Grove! Small cats and dogs are allowed in our Assisted Living and Enhanced Assisted Living communities if the resident is able to care for their pet independently. We are lucky to have a community surrounded by wooded area and also are equipped with a secure courtyard which all residents and furry friends are welcome to use!
All of the staff at Heritage Elm Grove are required to complete 15 hours of continued education courses throughout the year. In order to immediately address any changes, and also to continue to provide education to our staff, we perform a Daily Care Focus Flash Training session to all employees. This allows us to address any new changes, review resident care, ensure all daily tasks are completed timely, give immediate updates to staff, and give continued training.
We have a concierge at the front desk seven days a week for extra support to our residents and families. Safety is always our number one priority! If a resident is at risk to wander, our interdisciplinary team would work with the resident and family to consider placement in our secure Memory Care Community.
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Speak with a Senior Living expert
We partnered with Caring.com’s Family Advisors to provide custom advice on finding the best assisted living communities for your needs at no cost to you.
Welcome back!
It looks like we already have your info. If you still need assistance,
please call (888) 307-1103