The Best Assisted Living Facilities in Rochester, NY

One reviewer wrote that realizing a family member needs assistance is tough, but, “Ashton Place makes it feel like they’re still with family.” She went on to say that “the staff is wonderful and the activities they plan every week keep our minds at ease.” Another reviewer wrote, “The director is there for each and every resident.”

Friendly staff, an active community and good food impress residents. One relative of a resident states, "It's a very nice place, everyone is very friendly, the food is great, there are many things to occupy people." Another resident states, "The staff and workers will go above and beyond the call of duty to make sure all is good."

Seniors at Brookdale Brockport consistently praise the facility for its quality food and friendly staff. One resident's family member said, "The food and the portion size were good. The room that they are in is beautiful ... It's like moving into a little apartment. The people there have been great and really helpful. I think it's a great community."

Helpful and friendly staff are mentioned frequently. A relative commented, "The people are very nice. They are extremely caring and very attentive." Activities and social events attract praise with one resident stating, "Many fun activities are planned by the very out-going activities director and assistant, even a Happy Hour! Family Socials take place once a month."

The staff's caring nature creates a comfortable and homelike feel. "My Grandmother has lived here for over 5 years and I could not ask for better people taking care of her! Everyone is extremely friendly and they take care of the residents like they are their own family members," said a reviewer.

The community earns high ratings for keeping residents socially active. “They can go watch movies and have free popcorn. They have activity rooms there where they have puzzles and games and all kinds of things to keep them busy,” says a family member. Reviewers also like how the patient, attentive staff constantly communicates with residents.

Residents and visitors often mention how much they like the facility's well-maintained grounds and its numerous activity rooms. One reviewer said, "Legacy at Cranberry Landing was a lovely community ... They had all the amenities ... and there were a lot of activities scheduled. I have talked to the residents who live there and everyone seems happy."

Online reviewers recommend Legacy at Maiden Park for its friendly and caring staff and the variety of organized activities that residents can take part in. The relative of one resident writes, "It's a wonderful community ... you just feel like you're at home ... The staff are wonderful! ... They all go above and beyond in their roles. I couldn't ask for more."

The granddaughter of a resident wrote, “Staff is friendly and the facility is always clean and bright,” adding she “would recommend” it. Another reviewer described Morgan Estates as, “An excellent place and excellent quality.” She added, “The food is delicious and the rooms are beautiful.”

Caregivers and other staff make a favorable impression. One resident's daughter states, "It's a very caring community, and they get to know people on a personal basis." A resident remarks, "Staff is VERY friendly. I love the activity choices, including movie night! The transportation department makes it easy to get to doctor appointments"

Family members appreciate the individualized care that their loved ones receive by the staff at Seabury Woods. Residents enjoy the variety of daily activities on offer and the many communal areas where they can spend time with new friends.

Caregivers attract praise for being helpful and kind, and many residents enjoy the activities. A family member states, "The staff were all friendly and helpful. They have a big game room with pool tables, games and a seating area to watch movies."

The community supports residents who wish to pursue their hobbies and encourages seniors to get involved. One resident says, “We were looking for a community that we could be involved in, not just sit around in our apartment. We also wanted a place that was open to new ideas we could propose - that was important."

Residents and family comment on the welcoming atmosphere and kind, helpful caregivers. One family member described the community, saying, "It was unbelievable. The staff member was very attentive, kind, and wonderful." A resident of St. Ann’s Community at Cherry Ridge states, "The amenities and activities are terrific. The staff have all been very welcoming, helpful and friendly."

Residents and loved ones are pleased with the overall quality of the rooms at the Landing of Brighton, with one describing them as, "Very nice and almost like a hotel room. They were large, nicely furnished." Residents also appreciate the positive attitude of the staff, with one saying, "Landing of Brighton was bright and cheery."

One visitor wrote that the staff at The Northfield “was friendly” and that they “sampled the food and everything was good.” A family member whose sister is a resident stated that the “meals are great” and the residents stay active with morning devotions, bus trips, happy hour, and game nights.

Reviews comment on the personalized care each resident receives at The Village at Mill Landing. One resident writes, "Both the staff and residents have made me feel at home in every way. My apartment, the many friends I have made, the activities offered, and the entertainment have made my new life a content and happy one."

One resident sums up his positive experience here, saying, "It has made my life much easier for almost two years. Meals, basic transportation, apartment repairs, basic house cleaning, entertainment are provided. The staff and other residents are friendly and helpful. The area is always clean and attractive. If you want to socialize it’s easy to do."

Online reviews comment on the high quality of food that residents receive. One relative says, "The nursing care is compassionate, skilled and very reliable. The facility is clean and beautifully appointed. The meals served are excellent." Another writes, "We're very pleased with everything. The facility is excellent, state-of-the-art, and clean. The staff is excellent."

Residents boast about the dedication of the community's caregivers. One family member stated, “Our family was so pleased with the staff at Woodcrest Commons over the time our mother was there. She had many friends among the residents and staff. ... Staff members were always helpful to me as her advocate, and very caring to the residents.”